If your office environment has more than twenty-five users or has inbound Internet access, then it is likely that you need to ensure your environment is operational 24/7.  In order to provide this level of service, it is critical that you are aware of the operational status of all of your single-point-of-failure devices.

We provide two types of monitoring for Juniper and Cisco firewalls: up-down status & performance graphs. For a basic installation, we recommend monitoring the following firewall information:

• Ping Response

• CPU Utilization

• Interface Utilization

• Memory Utilization

• Number of active sessions

• Number of dropped attack packets

If you are aware of these firewall health factors then you will be ahead of the security curve for device failures, general denial of service attacks, and directed hack attacks.

With our service, you will have 24/7 access to performance graphs for all indicators listed above. We can also provide more granular security information via custom programming.

The last critical factor for this monitoring is remediation. Our systems have the ability to provide e-mail, pager, and SMS response to up/down events and threshold evaluation events.

For more information, or to get started with our security monitoring services, please e-mail security@dhk.com or call 866-905-8174. Our security sales team is available from 9am to 5pm, Monday through Friday. If you call outside of these hours, please leave a message with one of our live agents.